AURELIA MIST LLC / Client care
Shipping Policy
Effective date: July 24, 2026.
AURELIA MIST LLC offers jewelry and collected objects through private inquiry. The website does not currently provide live checkout. Shipping terms for an acquisition are confirmed in writing before payment.
Before dispatch
We confirm the selected work, destination, recipient details, exact measurements, packaging, expected timing, insurance, signature requirements, and any product-specific handling needs. The selected work is submitted for individual gemological testing before dispatch, and the original certificate issued for that work is packed with it.
Delivery and tracking
Available carriers and delivery services depend on the destination, value, size, and nature of the work. Tracking and delivery information are provided when the shipment is accepted by the carrier. Delivery dates are estimates and can be affected by customs, carrier operations, weather, or events outside our reasonable control.
International delivery
The recipient is responsible for providing an accurate delivery address and for any import duties, taxes, brokerage charges, permits, or local restrictions disclosed for the destination, unless the written acquisition confirmation states otherwise.
Loss or damage
Keep all packaging and contact us promptly through the Contact page if a shipment appears lost, arrives damaged, or does not match the confirmed work. We will review the carrier record, documentation, packaging, and available remedy for the specific shipment.
Contact
Company: AURELIA MIST LLC
Business mailing address: 1621 Central Ave #40066, Cheyenne, WY 82001, United States
Online contact: Contact AURELIA MIST